Trade Counter Assistant / Driver

An excellent opportunity for an Experienced Trade Counter Assistant / Driver to join a well-established company.

Job Type: Full-Time, Permanent, 40 hours per week.

Salary: 27,000 - 30,000 Per Annum, Depending on Experience, OTE 30-35K.

Location: Twickenham TW13.

About The Company:

They are a market leader in the HVAC industry, specializing in air conditioning and heat pump products. Priding themselves on being successful, dynamic, and ambitious and they recognize that their greatest asset is their people. As they continue to grow, they are seeking motivated team players to join them on this journey.

Their Trade Branch Network roles come with a range of benefits that set us apart from other trade networks. They are committed to supporting your work/life balance, offering:

• A Christmas shutdown period
• No weekend openings (Saturday or Sunday)
• Early branch closure at 4:30pm on weekdays to support your work/life balance
• A FREE Healthcare plan for all employees
• Industry-leading induction and training programs
• Excellent opportunities for career growth and progression
• Real opportunities to make an impact and carve out a rewarding career within the company

About The Role:

As a Trade Counter Assistant, you'll play a key role in supporting daily branch operations, working closely with the Branch Manager or Supervisor. Your responsibilities include:

• Leading by example and contributing to day-to-day operations
• Achieving sales targets by confidently selling and communicating product knowledge to customers
• Providing excellent customer service to both new and existing customers
• Picking, loading, and delivering products to customers using company vans
• Managing route planning, ensuring safe driving, and keeping the vehicle clean
• Supporting the Branch Manager with tasks and ensuring timely completion
• Adhering to health and safety standards, along with company policies
• Maintaining high operational standards and meeting branch sales goals
• Developing positive customer relationships while contributing to the overall sales targets
• Assisting with stock management, warehouse organization, and maintaining cleanliness at the branch

Candidate Requirements:

Passion and energy to deliver excellent customer service and meet business goals

A hands-on, customer-focused approach with a proactive attitude toward engaging customers

A commercial mindset to drive sales and maximise margins while ensuring customer satisfaction

Strong organisational skills and the ability to prioritise tasks and use initiative

Confidence in using IT, including MS Office and industry-standard software

A full and valid driving license

Experience with branch stock taking is a plus

Comfort working both in a small team and independently

Previous experience in a similar role, ideally in the HVAC or plumbing merchant industry, is an advantage

Company Benefits:

• Competitive Salary with bonus potential
• 20 days of holiday, plus statutory holidays, totalling 28 days off each year
• Free Healthcare plan for all employees
• A Company Pension Plan
• Employee discount on products
• A mix of e-learning and on-the-job training to support career development
• A Colleague Referral Program, where you can earn for successfully referring new team members
• Fantastic opportunities for growth and career advancement within the company

If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.