Senior Partner Account Manager

Join our dynamic team at Trust Payments as a Senior Partner Account Manager and help drive our growth and success - apply today!

Location: London/ Hybrid

Salary: Competitive

Job Type: Full Time, Permanent

About Us:

Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success.

Senior Partner Account Manager The Role:

The Senior Partner Account Manager will be pivotal in Trust Payments' growth by managing and nurturing relationships with our most valuable merchant partners. This role will serve as the dedicated point of contact for assigned partners, fostering trust and driving profitability. You ll work closely with the Head of Partnerships to shape the success of our Partnerships Team, which is critical to our continued growth. Success in this role requires a strategic mindset, excellent relationship-building skills, and the ability to influence key stakeholders.

Senior Partner Account Manager Key Responsibilities:

- Manage and nurture key partner relationships to ensure long-term success and retention, with a target of 98% quarterly merchant retention

- Drive revenue growth by identifying new business opportunities, exceeding annual revenue targets, and pursuing upselling opportunities with existing partners

- Collaborate with the Head of Partnerships to define and align success criteria, key performance indicators, and partner goals

- Provide expertise on payment solutions, advising partners on fraud management, processing, and security technologies to support their business needs

- Lead negotiations and manage partner projects, ensuring favourable terms and on-time, on-budget delivery with a focus on partner satisfaction

- Continuously improve partner engagement strategies, contribute to the development of best practices, and stay updated on industry trends through participation in events and learning opportunities

Senior Partner Account Manager You:

- Bachelor s degree in Business Administration, Marketing, Finance, or a related field

- 3-5 years of account management experience, preferably in fintech or payments

- Proven track record of managing high-value partnerships and driving revenue growth

- Expertise in developing and executing strategic partner plans

- Strong negotiation skills with complex deal experience

- In-depth knowledge of payment processing, fraud management, and payment security

- Proficient in CRM systems and data analysis tools

- Strong financial metrics understanding and KPI knowledge

- Familiarity with project management methodologies

- Excellent relationship-building, communication, and presentation skills

- Strategic thinking, problem-solving, and leadership abilities

- Adaptable and thrives in fast-paced environments

- Proven success in meeting/exceeding sales targets and KPIs

- Willingness to travel for partner meetings and industry events

Senior Partner Account Manager Benefits:

- Be part of a dynamic, market-leading Fintech experiencing rapid growth

- Flexible work arrangements tailored to role requirements and business needs

- Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders

- Extensive leave provisions, encompassing annual, volunteering, and birthday allowances

- Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave

- Robust compensation package, including pension scheme, healthcare plans, and life assurance

- Regular corporate events fostering team cohesion and company culture

- Diverse company culture and global working environment

- Continuous professional development and career advancement opportunities

Ready to take the next step in your career Click Apply today to be considered for the Senior Partner Account Manager opportunity and help us shape the future of payments!