IPS Delivery Lead

Brand: The Education People
Role: IPS Delivery Lead
Salary: 49,293
Location: Aylesford / Hybrid (occasional travel for meetings)

2 Year FTC

About The Education People:

The Education People, a division of the Commercial Services Group, excels in delivering essential services that significantly impact the lives of children. With a team of specialists in various educational fields, they take pride in offering expert-driven services, including safeguarding, equality and inclusion, financial management, and professional development, ensuring comprehensive support for educational institutions.

The Role:

The IPS Delivery Lead will be responsible for managing the Kent and Medway IPS (Individual Placement and Support) employment delivery contracts, ensuring all contractual obligations are met and that services adhere to IPS model fidelity standards. This role includes leadership, team management, performance monitoring, and the implementation of continuous improvement processes to ensure high-quality service delivery.

In return we will offer you:

25 days holiday rising to 30 for long service, plus bank holidays

Cycle to work scheme

Life assurance cover

Access to Kent Rewards

A culture of progression and development

Flexible working arrangements

Key Duties:

Lead the delivery and management of the Kent and Medway IPS employment contracts

Ensure adherence to contractual obligations through performance monitoring, relationship building, and reporting

Line-manage the IPS employment delivery team, ensuring high standards of service delivery

Implement and maintain the IPS model to ensure quality service provision

Oversee referrals, progression toward individual goals, and manage capacity within the team

Deliver training and provide ongoing support to staff regarding the IPS model and its fidelity

Manage communication with internal and external stakeholders to ensure smooth program delivery

Attend performance and strategy meetings with commissioners and stakeholders

Chair regular team meetings to ensure quality, good practice, and continuity across the service

Participate in IPS Fidelity Reviews to ensure continuous service improvement

Create monthly checkpoint reports, monitor staff performance, and resolve issues as they arise

Deputise for the Supported Employment Lead as required

What we need from you:

Proven experience managing IPS contracts and implementing the IPS model with people facing mental health challenges or employment barriers

Experience in line management, staff performance monitoring, and delivering training

Strong communication, organisational, and problem-solving skills

Ability to manage relationships with internal and external stakeholders

Expertise in performance management, delivering reports, and managing resources

A commitment to upholding safeguarding, equality, and diversity standards

About Commercial Services Group:

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over 800m in revenue per annum and provides services to over 16,000 education and public sector customers globally. CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries with 1,800 staff across 33 trading brands. Their expertise spans HR Services, IT Services, Energy, Education Resources, Procurement, and more.

CSG is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified individuals of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.