1st / 2nd Line engineer - 5 days onsite

1st / 2nd Line engineer - 5 days onsite

We are looking for an experienced 2nd Line engineer to join our client on a permanent basis 5 days a week onsite.

Key Skills

• High level of 1st / 2nd line IT support skills and very strong troubleshooting skills
• Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy
• Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets)
• Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage
• Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent
• Strong knowledge of Windows 10 and MAC operating systems
• Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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