Family Support Worker

Family Support Worker

About Us

Jamma Umoja means families in union in Swahili. We believe that providing tailored assessments in a holistic way to deliver the best outcomes for children and families, respectively.

Our residential family centre accommodates a maximum of nine families and is situated in Croydon, London. Our fundamental principles revolve around trying to keep families together. We create a nurturing and supportive environment where parents can safely and adequately exhibit their parenting capabilities as mandated by the court or local authorities.

By working closely with parents, we help them build confidence, improve their parenting, and demonstrate their ability to meet their children's needs.

About the Role

This is an exciting and unique opportunity to promote the welfare of children and their parent(s) in a residential setting. You will work within child protection and have exposure to court directed parenting assessments.

As a Family Support worker, you will contribute to fair and evidence-based assessments while addressing the emotional, physical, and holistic needs of families. Acting as a positive role model, encouraging a safe and supportive environment for best outcomes for children and families. You will play a key role in encouraging a safe environment which enables best outcomes to be achieved.

Key Responsibilities:

• Perform daily tasks and maintain accurate, concise records of family interactions and observations.
• Actively engage and support parents to help enable change and promote individual's needs.
• Accompany families to appointments, shopping, and recreational activities, providing appropriate support.
• Complete and report on observations of care tasks as per care plans and company policies.
• Conduct home visits and monitor families, ensuring safety and reporting concerns to the Case Manager.
• Contribute to case discussions, team meetings, and handovers, providing accurate family assessments.
• Facilitate or contribute to residential meetings and supervise contact sessions.
• Work as part of a team and represent the company professionally in courts, case conferences, and other forums.

About You

You will hold a minimum of a level 3 qualification in Residential Childcare (previously known as Health and Social Care in Children and Young People). Ideally you will have some practical experience working with vulnerable children and young people.

This post requires the holder to have a clear DBS check. Changes to personal circumstances which may affect this must be notified to your Line Manager immediately.

This post may require the holder to do varying shifts, which can include early morning and late evening work. The post holder is also required to work weekends as part of a rota and Bank Holidays when required.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

Jamma Umoja are an Equal Opportunities employer.