Salesforce Administrator

Devonshire Hayes has partnered with a fantastic non profit organisation to help them secure a talented Salesforce Administrator to join their team.

You will be tasked with the following -

• Drive the adoption of Salesforce across the organisation by providing tailored support and functional training.
• Develop and implement training programmes to increase staff proficiency in Salesforce and improve engagement.
• Provide ongoing support and refresher training to ensure staff confidence in using Salesforce effectively.
• Create user guides, documentation, and self-service resources to assist staff with common Salesforce tasks and best practices.
• Collaborate with IT to enhance CRM integration with other services and systems.
• Propose and implement strategies to improve CRM effectiveness in supporting the my clients outreach and engagement goals.
• Oversee data access permissions and monitor security protocols.
• Ensure compliance with GDPR and organisational data protection policies through regular reviews and audits.
• Manage and configure the clients Salesforce CRM and related databases to meet organisational needs.
• Perform regular system updates, data integrity checks, and audits to ensure reliability.